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£ 74.99 tax excl.
>PS5 accepts discs but doesn't load them
>PS5 disc reading icon continuously spins
>PS5 shows disc read error message
The laser diode in all consoles, not just the PS5, naturally deteriorates to the point that they no longer read discs. The strength and focus of the laser reduces over time. It is normally the Blu-ray laser diode that fails first as it is normally the most used. You may find DVD and audio discs still work as these use a different (red) laser which is on the same assembly.
Sometimes physical damage can happen to the PS5 laser lens. If the console is moved or knocked while a disc is spinning inside, it can cause it to make contact with the laser lens and damage it. You may also notice a circular scratch on the disc when this happens.
There has also been times where updates have caused issues with lasers too.
** We always recommend trying a few discs prior to booking this repair in to rule out a damaged disc. If you're having problems with one disc it may be that which is at fault **
Quantity | Discount | You Save |
---|---|---|
10 | 10% | Up to £ 74.99 |
20 | 12.5% | Up to £ 187.48 |
30 | 15% | Up to £ 337.46 |
40 | 20% | Up to £ 599.93 |
Bulk discount matrix for trade customers only
Tier 1 0-9 units = list price
Tier 2 10-19 units = 10%
Tier 3 20-29 units = 12.5%
Tier 4 30-39 units = 15%
Tier 5 40 units + = 20%
Quick OrderUse this option if you would just like to get an order placed with us and let us do the assessment and provide a quote, rather than booking your units in individually.
PS5 Playstation 5inspection. Is this the right repair for you? >You are unsure which repair option to chose (you can always email us a description of the fault and we can advise)>You would like a diagnosis before committing to a repair How does the inspection option work? Once we receive the PS5 we will test out and diagnose the fault. We will then...
PS5 Playstation 5 HDMI port repair. Is this the right repair for you? >HDMI port looks physically damaged>Pins bent inside>HDMI port is loose>Console still powers up and the light turns from blue to white What causes the PS5 HDMI port fault? The most common reason we hear is that the PS5 has been dropped or knocked while plugged in. This...